Contact us

Get Help

At Eagle River Casino Travel Plaza, we're committed to providing you with the best possible experience during your visit. If you have any questions or need assistance with anything, please don't hesitate to reach out.

Contact Us Options

We offer several ways for you to get in touch with us:

• Phone: You can call us.
• In-person: Visit our guest services desk during operating hours and we'll be happy to assist you.
• Email: Please note that we do not have an email address listed, but feel free to use the contact form on our website for non-urgent matters.

Support Hours

Our guest services team is available throughout all operating hours. Our casino operates from 10:00 a.m. to midnight Sunday through Thursday and 10:00 a.m. to 2:00 a.m. Friday and Saturday.

Frequently Asked Questions

If you have a question about our facilities, events or promotions, please check out our FAQ Section on the website for more information.

Responsible Gambling Assistance

At Eagle River Casino Travel Plaza, we're committed to responsible gaming practices. If you or someone you know is experiencing problem gambling issues, there are resources available:

• Call the Alberta Gambling Helpline)
• Visit the AGLC Play Responsibly portal

We're here to help and want you to have a safe and enjoyable gaming experience.

Technical Issues or Concerns

For any technical issues, such as trouble with our electronic games or services, please don't hesitate to let us know. Our team is dedicated to ensuring that all systems are running smoothly for your comfort and enjoyment.