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Responsible Gaming

At Eagle River Casino Travel Plaza, we want to ensure that all our guests gamble safely and responsibly. We believe that gaming should be a fun and entertaining experience, not a source of financial stress or problem behavior.

Safe and Balanced Gaming Habits

Gambling is just one part of a balanced lifestyle. It's essential to set limits for yourself and prioritize responsible spending habits. Make sure you're aware of your own personal boundaries when it comes to gaming, and don't chase losses by betting more than you can afford.

Set Realistic Expectations: Understand that winning isn't always guaranteed, and it's okay if you lose. Set achievable goals for your time spent on the casino floor or at home with our online games.

Gaming as Entertainment Rather Than Income

Don't view gaming as a way to make money – consider it entertainment! If you're consistently using funds meant for essential expenses or savings towards gaming, we can help you re-evaluate and set healthier boundaries.

Identify Healthy vs. Problematic Behaviors: Take the first step in recognizing if your behavior is shifting from fun to problematic by asking yourself these questions:

  • Am I using funds intended for important bills or daily living expenses?
  • Have I experienced anxiety when unable to access a game or bet?
  • Do I continue betting beyond what's reasonable, just to recoup losses?

Budget and Bankroll Management

Make informed decisions about how much money you want to set aside for gaming. Don't make choices based on impulse; instead, take time to think through your decision before playing.

Set a Realistic Gaming Budget: Determine an amount that won’t put undue strain on your finances or interfere with essential spending. Remember, this isn’t an area where one can "save" by being stingy but reckless – responsible gaming doesn't sacrifice long-term stability for short-term gains.

Deposit, Loss, Wager, and Session Limits

Eagle River Casino Travel Plaza is committed to providing tools that help you gamble within your limits.

  • Deposit Limit: Set a cap on how much money can be deposited into our casino.
  • Loss Limit: Decide when your gaming session ends due to loss threshold – we'll prompt you with reminders based on the choices you set.
  • Wager Limits: Determine per-bet wager restrictions for responsible betting practices, including bets placed across multiple rounds or during certain promotional periods. We'll alert you if you're about to go over these limits!
  • Session Limit: Establish a time limit within which gaming stops automatically – you can re-start when ready, but only with fresh eyes!

Reality Checks and Time Reminders

Stay connected to what's happening in the moment! If needed, we offer tools that discreetly check on your time spent or money allocated.

Self-Assessment Tool: Access our quick self-assessment tool within the gaming platform. It allows you to evaluate how much time and funds have been invested into your session – when it prompts for a reality check, use this chance wisely!

Cooling-Off Periods and Self-Exclusion Tools

Sometimes, taking a break from gaming can be beneficial in maintaining balance.

Voluntary Exclusion: If you need some breathing space or reassurance that you can always opt out, know there's a 24-hour to life-time exclusion option at our support desk – all for your peace of mind!

Account Verification and Age Restrictions

We're committed to ensuring only those eligible may access gaming.

  • Age Check: Verify that every participant meets the minimum age requirements by checking photo ID before engaging in any form of entertainment.
  • Account Verification: Validate account holders through phone calls or email communications with a one-time passcode requirement for new login setups – we want you confident your identity matches yours!

Protection of Vulnerable Players

At Eagle River Casino Travel Plaza, protecting vulnerable players is an absolute priority.

Self-Exclusion: Our policy promotes awareness and support for responsible gaming practices among the general public. Know there are measures in place to safeguard those affected by gambling harm – all designed with sensitivity towards personal choice.

Warning Signs of Problematic Gambling

Do you or someone close have worries regarding spending habits, finances due to gaming? If yes, check out resources from problemgambling.ca and reach our friendly support team.